Error: Failed to determine SCVMM Server version. The credentials provided have insufficient privileges on NO_PARAM.

VEEAM communicates with the VMM Console to get the Hyper-v topology and other VM information. After installing UR6 on our VMM Management servers VEEEAM could not enumerate the VM information from VMM.

The jobs fails with the following error: Task failed. Failed to expand object. Error: Failed to determine SCVMM Server version: You cannot contact the VMM management server. The credentials provided have insufficient privileges on NO_PARAM. You cannot contact the VMM management server. The credentials provided have insufficient privileges on. Ensure that your account has access to the VMM management server, and then try the operation again.

In our case we solve this with the following steps:

– Download / install all available Windows Updates.
– Upgrade the VMM Console on your VEEAM management server to the same version as your VMM management server.
– Create a new SA account with the same rights and VMM Rights as the old account.
– Change SA account in VEEAM Console (Backup Infrastructure -> Right click on your VMM Server -> Properties -> Credentials -> Change -> Finish.

The weird thing is, AFTER changing the SA account with the same rights etc the stuff worked again -_-‘
If someone can explain this don’t hesitate to comment 🙂

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